HEAL-LA LLC
ACKNOWLEDGEMENT, CONSENT, AND RELEASE OF LIABILITY
By using our website, booking services, or entering our facility, an individual (“Releasor”) acknowledges that Releasor has read, understood, and agreed to be bound by the following respecting Heal-LA LLC, a California limited liability company, (“Releasee”) and its owners, managers, directors, officers, practitioners, independent contractors, employees, affiliates, agents, suppliers, lessors, lenders, successors and assigns (collectively with Releasee, the “Released Parties”):
Independent Contractor Services
Releasee operates as a wellness community collective that provides space and coordination (the “Collective”) for independent contractor practitioners (“Practitioners”) to offer various health and wellness services and materials including, but not be limited to, the following (the “Services”): body treatments and therapeutic massage, fascia release, assisted stretching, lymphatic drainage, dry brushing, chiropractic care, detox programs, skincare and beautification such as clean beauty facials, cosmetic acupuncture, oxygen facials, microneedling, facial cupping, facial Gua Sha, and Celluma light treatments, hyperbaric oxygen therapy, sauna and cold plunge immersion, red light therapy, blue light and LED applications including LightStim, PEMF sessions, the Ammortal Chamber, Normatec compression, oxygen dome therapy, the Vemi Bed, BrainTap, sound healing, breathwork, meditation, yoga, personal training, functional medicine consultations, acupuncture, herbal medicine, cupping, Ayurvedic practices and nutrition, Yoni steaming, fertility support, pregnancy massage, placenta encapsulation, closing of the bones rituals, postpartum recovery, Reiki for adults and babies, NET, B.E.S.T., A.R.T., energy healing, intuitive and spiritual coaching, talk therapy, conscious parenting guidance, women’s health and hormone balance support, menstruation education, holistic health and wellness coaching, IV hydration, vitamin and herbal supplementation, cryotherapy, oxygenation treatments, beautification services, animal communication, and the use of any equipment, devices, facilities, and amenities on-site.
Releasee does not directly provide medical, therapeutic, or wellness services. All Services are provided to Releasors by Practitioners who are solely responsible for their own professional conduct, qualifications, licensing, and Service delivery. The Released Parties (other than Practitioners) do not have any responsibility or liability associated with any Practitioners or their Services.
Rules
Releasee and its owners, managers, directors, officers, practitioners, independent contractors, employees, affiliates, agents, suppliers, lessors, lenders, successors, and assigns (collectively, the “Released Parties”) may implement specific rules associated with the Collective, location, and Services. Releasor shall comply with all such rules and any other applicable laws and agreements and any modifications thereto.
Practitioner Independence and Responsibility
Each Practitioner operating within the Collective is an independent contractor, not an employee or agent of Releasee, maintains their own professional licensing, certifications, and insurance, are solely responsible for their professional conduct and Services quality, makes their own decisions regarding Releasor care and treatment approaches, and maintains their own Releasor relationships and professional responsibilities. Releasee does not supervise, control, direct, or accept any responsibility or liability for the professional judgment, methods, or practices of independent Practitioners.
No Medical Advice or Treatment
While the Released Parties hope and believe that the Services and any tools, processes, strategies, information and other materials associated with the Services, the Released Parties, or their respective websites will benefit Releasor, Releasor understands that the Released Parties do not offer any professional, personal, mental, psychological, medical, health, suicide prevention, financial, accounting, investment, tax, legal or other professional or medical advice and the Services should not be deemed such advice. The Services do not replace or substitute for the services of trained professionals in any field, including, but not limited to, mental, psychological, medical, health, financial, accounting, investment, tax, legal, or other professional fields. Releasor acknowledges that if Releasor is under the care of medical, psychological or other professionals that the Services are not intended to violate or otherwise conflict with the advice of such medical, psychological or other professionals and that Releasor will not use any Services in any manner that conflicts with the advice of Releasor’s medical, psychological or other professionals. Releasors should always consult with a qualified healthcare provider before beginning any new wellness program or treatment, making changes to existing medical treatments, discontinuing prescribed medications, and/or using the Services.
General Disclaimers
Releasor understands that the Released Parties are in the business of providing the Services. While the Released Parties hope and believe that the Services will be beneficial to Releasor, the Services are provided “as is” and the Released Parties do not make any representations or warranties of any kind, either express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose, or achievement of certain results relative to the Services. Nothing associated with the Services shall constitute any kind of representation, warranty, promise, or guaranty of health, wellness, profitability, earnings, investments, outcomes, or successes. Releasor’s success in obtaining certain results may depend on a number of factors including Releasor’s skill, physical and mental health, knowledge, ability, dedication, and circumstances. Releasor acknowledges that Releasor is solely responsible for Releasor’s actions and results in life. Any forward-looking statements associated with the Services and/or the Released Parties are simply statements of possibilities, not representations, warranties, promises, or guarantees.
Health and Safety Protocols
While we maintain general facility safety standards, each Practitioner is responsible for obtaining informed consent from Releasors, conducting appropriate health screenings, following proper sanitation and safety protocols for their specific Services, and maintaining professional boundaries and ethical standards.
Pregnancy and Special Conditions
While some Practitioners offer Services for pregnant Releasors, many Services may not be appropriate for pregnant people with certain medical conditions. Releasors must disclose any pregnancy, special medical conditions, or medications to the Practitioner before receiving Services. Many Practitioners can customize Services around Releasors’ medical needs when such disclosures are properly made.
Privacy and Confidentiality
While Releasee maintains general privacy practices, each independent Practitioner is responsible for maintaining confidentiality of their own Releasor relationships and health information in accordance with applicable privacy laws.
Consent
Releasor understands and acknowledges that: (a) the Services may involve physical exertion, electrical or mechanical equipment, temperature extremes, and potential interactions with the body; (b) the Services may result in minor side effects (e.g., redness, fatigue, dizziness) or more serious outcomes, including allergic reactions, burns, injury, or exacerbation of a pre-existing medical, emotional, or mental condition; (c) results are not guaranteed and may vary; (d) the Released Parties do not provide medical diagnosis, treatment, or advice, and no Services are intended as a substitute for professional medical or psychological care; (e) some Services may not be appropriate for persons with certain health conditions, including but not limited to pregnancy, cardiovascular issues, diabetes, or implanted medical devices, so Releasor agrees to consult Releasor’s own physician prior to participation in the Services; (f) Services may be provided by licensed professionals, independent contractors, or other Released Parties; and (h) no guarantee is made that Services are supervised by licensed medical providers unless explicitly stated.
Releasor confirms that participation in the Services is entirely voluntary and that Releasor has had the opportunity to ask questions and receive satisfactory answers; Releasor has disclosed (or had the opportunity to disclose) any medical conditions or health concerns that may affect Releasor’s participation in the Services; and Releasor assumes full responsibility for determining whether the Services are appropriate for Releasor.
Release
To the fullest extent permitted by applicable law, Releasor hereby knowingly and voluntarily irrevocably, unconditionally, and forever releases, waives, discharges, covenants not to sue, dismisses, and indemnifies the Released Parties from any liabilities, claims, actions, demands, obligations, damages, injuries, death, losses, consequences, ramifications, and/or expenses, including medical and attorneys’ fees and expenses, incurred at any time in law, equity or otherwise, in any amount directly or indirectly, entirely or in part, in connection with Releasor and/or the Services (the “Released Matters”).
It is further understood and agreed that any and all rights under the provisions of Section 1542 of the California Civil Code are expressly waived by the undersigned in connection with the Released Matters. That Section provides as follows: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”
Nothing in this Acknowledgment shall constitute or be construed as an admission on behalf of any party as to the validity of any claims, defenses, or allegations made in connection with the Released Matters. No party shall at any time directly or indirectly take any action and/or make, publish, file, or record any oral or written statements on social media or otherwise that (a) would likely have a negative or detrimental impact upon the other party except in connection with enforcing and/or defending under this Release and/or as required by applicable laws; or (b) is critical, ridiculing, disparaging, derogatory, defamatory, libelous or slanderous to the other Party.
Modification of Services
Releasee reserves the right to modify or discontinue Services, change operating procedures, or update facility policies at any time without prior notice.
Miscellaneous
Releasor is not relying on any oral or written representations or statements made by the Released Parties other than what is set forth in this Acknowledgment. This Acknowledgment does not constitute legal advice. Releasors should consult with a qualified attorney for legal guidance specific to their situation. This Acknowledgment shall be governed by and interpreted in accordance with the laws of California. If any portion of this Acknowledgment is held to be unenforceable, any enforceable portion hereof and the remaining provisions shall continue in full force and effect. The prevailing party in any action or defense involving this Acknowledgment, the Services, and/or the Released Parties shall have the right to be reimbursed by the non-prevailing party for the costs, including attorneys’ fees, incurred by the prevailing party in that action or defense. The undersigned have read and executed this Acknowledgement voluntarily after being apprised of all relevant information and risks and having had the opportunity to consult legal counsel of their choice. The parties shall keep the terms of this Acknowledgment strictly confidential and shall disclose that information only to the extent necessary to accomplish the objectives contemplated herein. This Acknowledgement sets forth the only and entire agreement between the parties respecting the subject matter herein. All prior agreements respecting that subject, whether oral or written, shall be deemed terminated and of no further force and effect.
Contact for Concerns
Please contact us directly with any concerns about the Services. However, please note that professional complaints may need to be directed to the appropriate licensing board or professional organization.
Last Updated: June 30, 2025
Heal LA, LLC
hello@heal-losangeles.com
